Pre-Sales Engineer

2022-02-28

Information Technology, Business Development

IT Services and IT Consulting

Xander Chen

Reference No.: ITCS - 10600

Act as primary technical evangelist on behalf of ITCS in optimizing adoption and use of its service.
Translate business processes and requirements into technical integration requirements and designs.
Proactively scopes the technical solution required to address customer requirements and recommends solutions that optimize value for both the customer and the firm.
Conferring with customers and engineers to assess customers met and unmet needs and determining requirements, provide guidance and consultation.
Develop and present product / solutions to potential customers.
Provide high-level cloud architecture support and work with ITCS sales team to validate customers architecture.
Interact with sales team, proactively respond to the technical and functionality questionnaires related cloud, internal service and products.
Conducting research and learn into the industry, clients, cloud products and service.
Create the technical document for project / potential project.
Preparing and delivering technical presentations that explain products and services to customers and prospective customers.
Go meet clients, join the meeting, and work as a representative at any business conference, event, and exhibition.
Provide technical support in sales presentation, quotation development and product demonstrations.
Working closely with Sales to ensure successful closure of the sales process.
Provide answers to customer enquiries related technical service and product.
Identify and qualify new opportunities and work with internal team and emerging channels to win new business and grow the footprint within the territory.

Excellent interpersonal and communication skills, in order to work with several teams with very different backgrounds, as well as with customers, prospects and other important stakeholders.
Proven ability to interpret technical documents and specifications.
Experience in relevant field within IT industry, and architecting the solution
Have deep technical knowledge of cloud.
Proven ability to be innovative and capable of critical analysis, strong problem solving and prioritization skills.
Excellent team player, with results orientated and self-motivated industry professional.
Customer facing skills to represent ITCS and Anyware Cloud well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation.
Have passionate to grow business.

Xander Chen

2022-02-28

Information Technology, Business Development

IT Services and IT Consulting

3+ years’ Experience within pre-sales, sales or IT background.
Experienced and knowledgeable in the following areas:
Cloud service / DaaS / VDI / Amazon Web Service / Amazon Work Space / Microsoft Azure
Advanced written and verbal communication and presentation skills, teamwork, and client service skills.
Interest in and understand of the industry, new cloud product and services.
AWS Certification