Data Center Engineer

Job description:

Provide hardware support for network, servers, storage, and hardware under direction of the Bank’s staff.

Management of the media eradication and dispose process.

Daily morning check and reporting of equipment hardware status (Visual check).

Rack & install / removal of physical hardware.

Installation or upgrade of hardware for servers, parts replacement under direction of the Bank’s staff.

Manage spare parts handling for all the Bank installed hardware. Controlling dispatch of faulty parts to Company’s contractors and coordinating with them for RMA.

Spare parts inventory management: Manage the inventory of spare parts and its status

Equipment management - Management of equipment location in the racks and managing rack layout under direction of the Bank’s staff.

Asset management - Labeling and recording of assets, publish changes move / remove / decommission,periodic asset checking

Vendor/Supplier coordination: Log hardware cases with respective supplier, manage spare parts & logging the issues and site access management.

Reporting management – issue daily report / handover document and monthly documents.

Act as the Bank’s representative to escort other Company’s supplier requiring access to the Data Centers.

Basic defect testing and analysis of hardware issues including power cycle and simple parts replacement under direction of the Bank’s staff.

Access management – Data Center access log tracking / reporting

Provide support services regionally that is managed by Data Center management Team within the Bank.

In the case of spike support, spike support engineers should have adequate experience, skill set and familiarity with the Bank procedures and operations to be capable of supporting dedicated on-site engineers.